For visitors at HCA Florida West Hospital
HCA Florida West Hospital offers food services, a gift shop, volunteer opportunities and amenities such as free Wi-Fi for guests at our hospital.
Visit our facility
If you're visiting a patient, we want your experience to be as pleasant as possible. Learn more about our visitor services and policies, including guest Wi-Fi access, visiting hours and other available resources, at HCA Florida West Hospital.
Visitor information
This information is designed to answer some of the most frequently asked questions of our visitors.
Visiting hours
Visitors are welcome at HCA Florida West Hospital daily from 7:00am to 7:00pm.
To reduce the spread of COVID-19 and other illnesses, we are taking the following precautions to protect our patients and our community:
- Only ONE designated visitor per patient will be allowed to enter the hospital per day.
- No visitors will be allowed for patients who display symptoms of COVID-19 or who have tested positive for COVID-19.
- Approved visitor must be screened and must be wearing a mask covering the nose and mouth while in the hospital.
- No children under the age of 18 are permitted to visit.
Exceptions to our Limited Visitation Policy include:
- End of Life Care
- Labor and Delivery Patients
- Pediatric patients and Pediatric Intensive Care Unit patients
Thank you for your help in maintaining a safe environment for our patients.
Food services
Hospital cafeteria
Our hospital cafeteria is located on the first floor and keeps the following hours:
Monday through Friday
- Breakfast: 6:00am — 9:30am
- Lunch: 11:00am — 2:00pm
- Dinner: 4:00pm — 7:00pm
Weekends
- Breakfast: 6:30am — 9:30am
- Lunch: 11:00am — 1:30pm
- No dinner service
Subway
The hours for Subway are as follows:
- Monday through Friday: 7:00am — 8:30pm
- Saturday: 8:00am — 9:30pm
- Sunday: 9:00am — 9:30pm
Vending machines
Vending machines are available 24/7 in the following locations: Main Lobby; Cafeteria (first floor, back hallway) and Surgical Waiting room (second floor, next to center elevator).
Gift shop
The Dove Gift Shop offers a variety of gifts, toys, toiletries and greeting cards for purchase Monday through Friday, from 9:00am to 6:00pm. The gift shop is located in the main lobby of HCA Florida West Hospital on the first floor.
Mobile Mammography Unit
HCA Florida West Hospital offers screening mammograms for women age 35 and over. We file most insurance. Medicare will pay for screening mammograms every year with no deductible for women age 40 and over who have Medicare coverage.
For an appointment, please call (888) 894-2113. (Select Option 1.)
Phone use
Please turn cell phones on vibrate mode while in the hospital. To ensure a quiet and healing environment, we request that you take phone calls in private areas only. There are also courtesy phones available in the family waiting rooms.
Support groups
Important: All support groups have been cancelled until further notice.
HCA Florida West Hospital offers a number of support groups to our patients and their loved ones coping with challenging medical conditions and diagnoses.
Visit our calendar for up-to-date support group information.
Wi-Fi access
Complimentary Wi-Fi access is available throughout the hospital.
Patient surgery text updates
To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.
To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.
Volunteer opportunities
Volunteers are an integral part of the hospital experience for our patients and visitors.
Volunteering at our hospital
HCA Florida West Hospital offers volunteer opportunities to people to contribute their time to improve the quality of services offered to our patients and their family members. If you are motivated to donate your time and talents and want to give back to your community, we invite you to join the dedicated group of volunteers at our hospital.