For visitors at HCA Florida Kendall Hospital

Our visiting hours are Mon - Sun: 6:00am - 8:00pm.

Phones are provided for incoming and outgoing calls. Patients have access 24/7 to a phone to report alleged abuse. To speak with your family member or friend, please call the patient's phone number at (786) 315-5998 or (786) 315-5999.

Please see the social worker or charge nurse for information about your family member or friend. We encourage and strongly recommend family involvement in treatment. However, we cannot release any information without a signed release from the patient.

Sign-in procedure

Each visitor must sign in at the reception desk in the main lobby. When you arrive at the Behavioral Health Unit for your first visit, you must sign a confidentiality form. We will request that you wear a visitor's badge when visiting the unit.

Items not permitted

For the safety of our patients, visitors may not bring hazardous items, such as cigarettes, alcohol, drugs, lighters, matches, weapons and glass items.

Visitors are discouraged from bringing large amounts of money or large amounts of clothing. Visitors are not permitted to bring personal bags, purses or cell phones into the facility. Please leave these items in your car.  If you are bringing the patent clothing, it should be labeled with the patient's name.

Due to patient confidentiality, cell phones, cameras and tape recorders, including radios with recording capacity, are not permitted. All items brought in must be taken to the nurse in charge of the patient for inspection before being given to the patient. Please note no food or drink permitted.

All guidelines were developed in an effort to maintain safety.

Visitors are not allowed if the patient's physician decides that visiting is not in the patient's best interest or if the patient has declined to have visitors.

Past patients will not be permitted to visit the unit for three months following their discharge unless arrangements are made with the treatment team in advance of visiting and approved by the psychiatrist of the admitted patient.

HCA Florida Kendall Hospital is committed to providing a safe, clean, and healthy environment for our patients, employees, visitors and customers. For that reason, we are proud to be a tobacco-free campus.