Emergency care
Emergency room (ER) in Miami
When a medical emergency strikes, you and your family deserve compassionate care.
At HCA Florida Kendall Hospital, our emergency specialists are prepared to provide the care you need when you need it most. We have four ERs that are open 24/7 to help diagnose and treat children, adults and seniors.
Expert advice, available 24/7
Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Related specialties
Learn more about our related specialties
Emergency conditions we treat
Our highly trained ER staff is prepared to treat a diverse range of conditions, including:
- Alcohol poisoning
- Allergic reactions
- Animal bites
- Appendicitis
- Asthma attacks
- Bacterial infections
- Broken bones
- Concussions
- Heart attacks
- Heatstroke
- Insect bites
- Orthopedic injuries
- Respiratory issues
- Stomach and side pain
- Strokes
- Viral infections
Emergency services we offer
Our goal is to diagnose and treat you as quickly as possible, so you can begin your journey towards recovery. We are proud to provide a variety of features and emergency services.
Features of our ER
We are dedicated to delivering you and your family with personalized, compassionate care. At our ER, we offer:
- Full-service emergency care, available 24/7
- Highly trained medical staff
- Intensive care unit (ICU)
- Pediatric intensive care unit (PICU)
Burn care
Through our ER, we provide advanced care for severe burns. Our burn care program features:
- A burn resuscitation room
- Eight designated burn intensive care rooms for severe injuries
- 10 progressive care rooms for stable medical conditions
Heart attack treatment
Because every minute matters when you're having a heart attack, we've put specific protocols and teams in place to ensure you receive fast heart attack care when you need it most. We also offer complete heart care services to help you stay as healthy as possible after returning home.
Level I Trauma Center
As one of the only Level I Trauma Centers in the surrounding area, we are equipped to provide the highest level of trauma care to people with life-threatening injuries.
Pediatric ER
Staffed by specialists experienced in childhood diseases and injuries, our dedicated pediatric ER treats nearly 20,000 children per year. Our experienced team is focused on providing the high-quality care your little ones deserve.
Additionally, since we know hospitals can be overwhelming for children, we designed our pediatric ER with kids in mind. Bright colors are used in the decorations, and children are given coloring books and a teddy bear. We also have a child life specialist on staff to provide education and support to your child.
Stroke treatment
Our stroke program has been recognized and certified by Det Norske Veritas (DNV). This means we have met stringent requirements and follow national standards and guidelines that significantly improve outcomes for people who have experienced a stroke.
Frequently asked questions
To best help you, we have consolidated a list of answers to common questions we receive about our emergency care.
Are there other ER locations available?
For your convenience, we have four full-service ERs, including our main Kendall campus. Our freestanding 24/7 emergency departments include HCA Florida Doral Emergency, HCA Florida Town & Country Emergency and HCA Florida Cutler Bay Emergency.
We offer the same quality of care and support at every location.
When should I visit the ER?
We understand it can be difficult to know whether you should go to the ER or wait for your doctor's office to open. However, we want you to feel secure about your choice for care.
There are a wide range of symptoms that may indicate you need to visit the emergency room, including:
- Back pain
- Broken bones
- Chest pain
- Concussion
- Flu
- Side pain
- Stomach pain
- Trouble breathing
If you are unsure if your symptoms require an ER visit, you can speak to a nurse 24/7 by calling our Consult-A-Nurse® team at (844) 706-8773.
What should I expect at the ER?
When you get to the ER, one of our triage nurses will medically screen, evaluate and stabilize you to assess your symptoms and vital signs. Next, a registration clerk will collect your insurance card (if available) and other information.
If you have a severe, life-threatening illness or injury, you will be treated first. Otherwise, you will be treated in the order you arrive.
Before discharge, we encourage you to ask our emergency care teams any questions you have. It is also useful for you to keep all of your paperwork, discharge information and medicines or prescriptions together after you leave the emergency room.
After discharge, our emergency department staff will reach out to your primary care provider to ensure they are updated on your care.
What should I bring to the ER?
When coming to the ER, we recommend you bring:
- A list of known allergies
- A list of medicines you currently take
- A responsible adult or phone number for someone to contact
- Copies of results from recent medical tests, if available
- Personal care preferences and restrictions
How do I stay updated on ER wait times?
When it comes to emergency services, our goal is to continually work toward enhancing the care you receive, while reducing our wait times. This ensures you get the support you need, when you need it most.
Our wait times are updated every 30 minutes and are available on our website.
To find out the wait times of the HCA Florida ER nearest to you, check the top of our website or text "ER" to 32222.
Note: Message and data rates may apply. ER wait times are approximate and provided for informational purposes only.
Looking for another location?
Our Emergency care Locations
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