Emergency care
Emergency medicine near Jacksonville
We understand that when an emergency strikes, every second matters.
For over 45 years, HCA Florida Orange Park Hospital has provided high-quality emergency care to the greater Jacksonville area. Our physicians are dedicated to providing effective treatment as quickly as possible in a clean and welcoming environment.
Expert advice, available 24/7
Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Related specialties
Emergency services we offer
To diagnose and treat you as quickly as possible, our comprehensive emergency team provides a variety of features and services at our hospital.
Our emergency room (ER) features
To ensure you get the high-quality care you deserve, we offer many special services and amenities in our ERs.
Our main hospital ER features:
- 24/7 care
- A five-bed triage room to assess expectant mothers
- Compassionate care for mental health emergencies
- Board-certified physicians, nurses and clinical staff certified in emergency medicine and emergency nursing
- Level II Trauma Center
- Nationally certified stroke services
- On-site laboratory testing and imaging services, including X-rays, ultrasounds and computerized tomography (CT) scans
- Pediatric emergency care
- Shorter wait times
Heart attack care
Our skilled cardiac specialists offer comprehensive heart care for those experiencing heart attack symptoms. We use advanced diagnostic services and lifesaving emergency interventions.
Also, our door-to-balloon times for heart attack treatment are below the national average. We offer treatment quickly, providing you with a greater chance of better outcomes after a heart attack.
Stroke care
Immediate stroke treatment is essential. The more time gone without treatment, the longer the brain is deprived of crucial blood flow and oxygen. Our multidisciplinary team is trained and experienced in providing compassionate stroke care. Our staff uses advanced technology to diagnose and treat stroke rapidly and aggressively.
Trauma care
We are home to the only state-recognized Level II Trauma Center in the county. Our trauma specialists have the training and expertise needed to provide lifesaving care for critical illnesses and injuries. Our standards and performance are regularly reviewed by the Florida Department of Health.
Pediatric emergency medicine
Our pediatric ER doctors understand that emergency care isn't the same for adults and children. To help make your child more comfortable during their visit, our children's ER is designed specifically with them in mind. It even features a kid-friendly atmosphere with bright and colorful décor.
Frequently asked questions
To best help you, we have consolidated a list of answers to questions we commonly receive about our emergency care.
Are there other ER locations available?
In addition to our main campus's ER, we have three freestanding ERs that offer the following services:
- 24/7 emergency care at newly opened and renovated facilities
- Around-the-clock care from emergency-trained physicians and nurses
- Care for serious illnesses or injuries
- On-site imaging and radiology services
When should I visit the ER?
We understand it can be difficult to know whether you should go to the ER or wait for your doctor's office to open. However, we want you to feel secure about your choice for care.
There are a wide range of symptoms that may indicate you need to visit the ER, including:
- Back pain
- Broken bones
- Chest pain
- Concussion
- Flu
- Side pain
- Stomach pain
- Trouble breathing
If you are unsure if your symptoms require an ER visit, you can speak to a nurse 24/7 by calling our Consult-A-Nurse® team at (844) 706-8773.
What should I expect at the ER?
When you get to the ER, one of our triage nurses will medically screen, evaluate and stabilize you to assess your symptoms and vital signs. Next, a registration clerk will collect your insurance card (if available) and other information.
If you have a severe, life-threatening illness or injury, you will be treated first. Otherwise, you will be treated in the order you arrive.
Before discharge, we encourage you to ask our emergency care teams any questions you have. It is also useful for you to keep all of your paperwork, discharge information and medicines or prescriptions together after you leave the ER.
After discharge, our emergency department staff will reach out to your primary care provider to ensure they are updated on your care.
What should I bring to the ER?
When coming to the ER, we recommend you bring:
- A list of known allergies
- A list of medicines you currently take
- A responsible adult or phone number for someone to contact
- Copies of results from recent medical tests, if available
- Personal care preferences and restrictions
How do I stay updated on wait times in the ER?
When it comes to emergency services, our goal is to continually work toward enhancing the care you receive, while reducing our wait times. This ensures you get the support you need, when you need it most.
Our wait times are updated every 30 minutes and are available on our website.
To find out the wait times of the HCA Florida ER nearest to you, check the top of our website or text "ER" to 32222.
Note: Message and data rates may apply. ER wait times are approximate and provided for informational purposes only.
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