For patients at HCA Florida Fawcett Hospital

• Ask what to expect while you or your loved one is in the hospital. If you do not understand the answer to your question, ask the person to explain the answer to you again until you understand.
• If you have any questions for your doctor or nurse, write the questions down as you think of them. That way you will not forget them. When your doctor or nurse comes to see you, refer to your list of questions.
• If you or your loved one has any special needs, let your nurse know so that special considerations can be provided.
• Please do not leave visiting children unattended.
• There are areas in the hospital that visitors cannot enter. Please read all signs in your area.
• You may hear what is called a “code” over the speakers. If you need to do anything special, your nurse will inform you.
• You will come in contact with many different people who will ask you the same types of questions several times. Please be patient. This is done to provide safe and effective care to every patient who walks through our doors.

We want people that stay at HCA Florida Fawcett Hospital to be as comfortable as possible. That's why your patient advocate is available to assist you and your family with your special needs, answer questions and explain our routines, procedures and policies.

Your patient advocate is available to:

• Answer your questions
• Complete advance directives
• Help with special needs
• Listen to concerns
• Provide assistance, comfort and support
• Provide pastoral care
• Resolve ethical issues

Advanced Care Planning

Advance directives are legal documents that allow you to give directions for your future medical care. It's your right to accept or refuse medical care. Advance directives help protect this right.

Learn more about advanced care planning

At HCA Florida Fawcett Hospital, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. You can quickly and securely pay your bill online at a time that is convenient for you.

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights and responsibilities in advance of administering or discontinuing patient care.