Emergency care
Emergency room (ER) in Sanford
When accidents or injuries occur, and you or a loved one need immediate care, we are here for you.
At HCA Florida Lake Monroe Hospital, our ER is open 24/7 and is staffed by emergency care doctors and nurses. We are prepared to deliver treatments for families facing a wide range of conditions in Orange, Seminole, Sumter, Lake and Osceola counties.
Expert advice, available 24/7
Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Related specialties
Learn more about our related specialties
Emergency care for all ages
Our care team is dedicated to providing personalized emergency services for the whole family.
Our ER
We have been designated as an Accredited Chest Pain Center with Primary PCI (percutaneous coronary intervention) by the American College of Cardiology. Our ER has also been designated as a Primary Stroke Center by The Joint Commission.
Kid friendly emergency care
An unexpected trip to the emergency department can be stressful for anyone, especially children. Our kid-friendly ER is designed to meet their unique needs. We also have emergency specialists and nurses certified in pediatric advanced life support on-site 24/7.
Trauma center
The state of Florida has designated our hospital as a Level II Trauma Center. Our ER team works with emergency medical technicians to provide life-saving trauma care for all ages.
Frequently asked questions
To best help you, we have consolidated a list of answers to common questions we receive about our emergency care.
Are there other ER locations available?
For additional convenience, our freestanding ER, HCA Florida Heathrow Emergency, provides emergency care to the Heathrow community. This department features a dedicated cardiopulmonary resuscitation room, 12 private rooms and laboratory and imaging services.
When should I visit the ER?
We understand it can be difficult to know whether you should go to the ER or wait for your doctor's office to open. However, we want you to feel secure about your choice for care.
There are a wide range of symptoms that may indicate you need to visit the emergency room, including:
- Back pain
- Broken bones
- Chest pain
- Concussion
- Flu
- Side pain
- Stomach pain
- Trouble breathing
If you are unsure if your symptoms require an ER visit, you can speak to a nurse 24/7 by calling our Consult-A-Nurse® team at (888) 359-3552.
What should I expect at the ER?
When you get to the ER, one of our triage nurses will medically screen, evaluate and stabilize you to assess your symptoms and vital signs. Next, a registration clerk will collect your insurance card (if available) and other information.
If you have a severe, life-threatening illness or injury, you will be treated first. Otherwise, you will be treated in the order you arrive.
Before discharge, we encourage you to ask our emergency care teams any questions you have. It is also useful for you to keep all of your paperwork, discharge information and medicines or prescriptions together after you leave the emergency room.
After discharge, our emergency department staff will reach out to your primary care provider to ensure they are updated on your care.
What should I bring to the ER?
When coming to the ER, we recommend you bring:
- A list of known allergies
- A list of medicines you currently take
- A responsible adult or phone number for someone to contact
- Copies of results from recent medical tests, if available
- Personal care preferences and restrictions
How do I stay updated on wait times in the ER?
When it comes to emergency services, our goal is to continually work toward enhancing the care you receive, while reducing our wait times. This ensures you get the support you need, when you need it most.
Our wait times are updated every 30 minutes and are available on our website.
To find out the wait times of the HCA Florida ER nearest to you, check the top of our website or text "ER" to 32222.
Note: Message and data rates may apply. ER wait times are approximate and provided for informational purposes only.
Looking for another location?
Our Emergency care Locations
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