Skip to Content

For Visitors at HCA Florida Northwest Hospital

Our hospital provides information about our visitor services and policies, including guest Wi-Fi access, community partnerships and other available resources.

Visit our facility 

If you're visiting a patient, we want your experience to be as pleasant as possible. Learn more about our visitor services and policies, including guest Wi-Fi access, cafeteria hours and other available resources, at HCA Florida Northwest Hospital.

Visiting hours

Visitors are welcome at our facility during our visiting hours as long as the patient consents to receiving guests.

Visiting Hours: 5:00 am – 11:00 pm.

Checking in

If you are visiting a patient, be sure to sign in at the desk in the main lobby or the emergency room if it is after hours. Upon signing in, you will be issued an ID badge that shows the date of your visit as well as the area of the hospital you're visiting. Please wear your ID badge at all times during your visit.

Patient surgery text updates

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

Volunteer opportunities

Volunteers are an integral part of the hospital experience for our patients and visitors.

Volunteering at our hospital

HCA Florida Northwest Hospital offers volunteer opportunities to people to contribute their time to improve the quality of services offered to our patients, family members, physicians and staff. Additionally, the great satisfaction gained by volunteers makes the experience truly worthwhile. If you are motivated to donate your time and talents and want to give back to your community, we invite you to join the dedicated group of volunteers at our hospital.

Visitor information

Café

Each day, the café offers a rotating selection of entrees and side dishes, a grill with daily specials and a menu of always-available options, as well as grab and go options (e.g., salads, yogurt, desserts, snacks and sandwiches).

  • Breakfast is served from 7:00am to 10:30am.
  • Lunch is served from 11:15am to 2:00pm.
  • Dinner is served from 5:00pm to 6:30pm.

Additionally, vending machines, water, ice and coffee machines are available in the cafeteria 24 hours a day, seven days a week.

Parking/valet

Free parking is available in front of the hospital, emergency department, outpatient and medical office buildings. We also have two free parking garages on campus.

Free valet parking is available in front of emergency department and outpatient building.

Wi-Fi access

HCA Florida Northwest Hospital operates a wireless (Wi-Fi) network for our patients and guests. Using your Wi-Fi-enabled device, you can access many internet resources (email and websites) from just about anywhere in the hospital. We're happy to provide this free and reliable service to our patients and visitors, and getting connected is easy.